What Are PTT Radios?
PTT (Push-To-Talk) radios are communication radios that enable instantaneous voice conversations between users. By making use of the cellular networks available in South Africa they can talk from anywhere to anywhere in the country instantly. Each radio is fitted with a sim-card which uses data to communicate, just like a cellular phone.
How do I know if PTT Radios is the right solution for me?
To determine if PTT (Push-To-Talk) radios are suitable for your needs, please consider the following factors:
Your business requires you to be in constant communication with a large number of people daily.
Your business requires the ability to talk over distances greater than 50 kilometers which is the generally accepted distance from a normal repeater system.
If your business has the need for immediate and seamless communication between team members without having to wait for the repeater channel to become available for you to use.
Is there cellular or Wi-Fi networks available in the areas where you operate? Push-to-Talk (PTT) radios need cell towers to work. They cannot talk directly to each other without a cellular or Wi-Fi network being available.
PTT radios have a monthly subscription fee payable, which is for the server networks that the radios are hosted on as well as the data that they consume during use. These costs should be taken into account.
Does your operations require any specific or additional features or functionalities in addition to just voice communications for your operations? PTT radios offers some great additional features. Things like GPS tracking, voice recordings, emergency alerting, and even automating guard patrol activities are some standard features offered by PTT radio systems.
There are so many different brands and models of radios to choose from, how do I choose the right one?
In our humble opinion, we believe in "less is more". Instead of offering clients all the brands and models of radios available on the market which does nothing but confuse clients, we have have tailor made our PTT radio products and services with only the TWO brands that we consider the leaders in the PTT radio and systems industry.
They are: Halo Technology and Kirisun iTalkPTT radios and the reasons for this is:
The Halo Technology radios is our go-to products for clients that require radios that are generally smaller, more compact and lightweight while the Kirisun iTalkPTT radios are the slightly bigger, heavier and hard-wearing radios.
How do I decide who to buy my radios from?
There is no shortage of people, websites or business that are trying to sell radios these days. Traditionally people would buy their products from the place that is closest to them or the website that has the cheapest price. This however may lead to nothing but disappointment or frustrations.
Instead, we would recommend the following:
Ask questions that are relevant to a solution to your needs. Does the person you are talking to 1. Understand your needs? 2. Can they offer advice and guidance? Make sure the person you are dealing with really understands the capabilities of the system and the products and not just the features the product has. Can they explain to you how each feature works and how you as the user uses them?
You do not have to buy from the dealer in your town purely because they have an office close by.
PTT radios allows programming over the air, and what this means is: The service provider can program your radios using nothing more than an internet connection to communicate with your radios from anywhere in South Africa.
This brings us to after-sales service and customer support. The service provider must be in a position to offer you after-sales service, including warranties, repair services, and technical support. Technical support availability being the BIGGEST and MOST important factor in deciding where to buy your radios. This is critical because you would rely on them for being available to assist you to perform configuration changes or settings on your radios when you need it.
At Vitexacom, we take pride in being the top suppliers and service providers of PTT radios in South Africa. Our unwavering commitment to service excellence sets us apart. We prioritize service and support above all else, ensuring that your communication needs are met with unmatched professionalism and dedication.
